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Testimonials

  • Michael and Nancy are a delight to work with. They are personable, friendly and honest. They are thoroughly professional in what they do, and displayed their professionalism and skill in spades and handling the challenges in the marketing of our home. Even during the closing phase they helped navigate through some difficult negotiations with considerable skill. In the hands of ordinary real estate professionals these challenges would have aborted our sale transaction. In fact that is exactly what happened to us in our prior attempt to sell our home before we engaged Michael and Nancy. To boot, we had an unfortunate and unforeseen event happen post closing. Michael and Nancy stayed with us to help us through it. We would not hesitate to hire Michael and Nancy to handle our future real estate needs. Thank you so much Michael and Nancy.

    Ahabibx
  • “Michael and Nancy were wonderful to work with. My wife and I were buying our first home in a hot market and we weren’t willing to settle. Michael and Nancy were very knowledgeable, well connected in their industry, and patient as we toured many homes over multiple months to find “the one”. We had originally set our eyes out for a 3 bed 2 bath minimum and ended up with a lovely 4 bed 2 bath, thanks to Michael’s amazing negotiation skills. We’re more than thrilled with our purchase and closed on our first home in December. They made the process seamless by being very thorough and communicative. We felt confident and in good hands! They are more than just our Realtors but more like family now. My wife and I are so very grateful and would highly recommend them.”

    Tony and Erica
  • “Mike HATFIELD is a superb realtor and I have had experience selling 5 prior residences. He was responsive, communicative, effective and knowledgeable. His team was excellent and his repair consultant was especially diligent, transparent and reasonable. I have no reservation in recommending with highest praise, Mike Hatfield and associates.”

    F. D. F.
  • “Michael and Nancy Hatfield are amazing realtors! We were introduced to them through a mutual friend and from the moment we met them we knew they were going to be successful in finding us a new home. Since we are new to the area we were overwhelmed about where to look and needed guidance from someone who was very familiar with the area and the home purchasing process. They were very tuned in to our conversations regarding what we were looking for, and we actually found our home on our first outing with them! There were some minor bumps in the road so Michael worked his magic negotiating with the other realtor and successfully sealed the deal. Michael and Nancy never hesitated when the process required extra time above and beyond the normal process. We are very happy in our new home and to have wonderful new friends!”

    A. Stranik
  • “Michael and Nancy are superb, from their market knowledge to attention to detail to follow-through. They are second to none! When you need a Real Estate Professional, they are your best choice!”

    S. T.
  • “They did a fantastic job from beginning to end, they walked us through the whole procedure, and they helped us out in buying our new home. I would recommend them to any of my family and friends.”

    Lane B.
  • “Exceptional! We were thrilled with the home sale services we received from Michael and Nancy of the Michael Hatfield RE/Max Team. We wanted a hassle-free, easy home sale and that is exactly what they delivered. Their expertise, professionalism, and communication throughout the process was a pure delight. Thanks to Michael’s over the top unique marketing and advertising campaigns and strategic skill, we sold our home before it even got on the market. With their team, the Client clearly comes first. We would highly recommend them for top notch, personalized real estate services. Let them impress you!”

    Ron B.
  • Michael and Nancy are simply one of a kind agents! We worked with a few others and we are so thankful that they were recommended to us! Not only are they amazing at what they do with so much knowledge and many connections, but they are just incredible and very honest, giving people! After months and months of house browsing (sometimes scheduling last-minute showings and even handling a couple of last minute cancellations) they helped us lock down the perfect house!

    They were so patient with us, answered our many questions as first time home buyers, and they made themselves available to us whenever we needed it. They went above and beyond and we’ve truly grown to love them! We enjoyed every time we got to see them and after so much time spent together, we now call them Uncle Mike and Aunt Nancy :).

    We would wholeheartedly recommend them to anyone and everyone! Working with them was the best decision we ever made!

    Jesse & Jessica
  • “We have been so impressed with the professionalism and expertise that Mike and Nancy provided. Mike’s negotiating skills proved invaluable and their availability and communication helped us during the entire process. They went way over and above what we expected from any real estate professional. We can’t say enough good things about the services they provided. We don’t hesitate to recommend Mike and Nancy to any prospective client.”

    C & K Muenter
  • Michael and Nancy Hatfield are awesome. They did a great job on selling my property in a short time for my asking price. They got the job done beyond expectations. I would ask for their services again in the future. Yes, I would without a doubt. I will recommend them to everyone.

    Linne B.
  • “My employer referred me to Michael and Nancy, and I could not be happier. As a first time home buyer, the process is intimidating. Michael and Nancy were with me every step of the way, and made my fiance and I truly feel comfortable with the process. We looked at over fifteen houses together, and Michael and Nancy did not rush us one time. They were determined to find us the perfect house, regardless of how long that would take. We were a team in the process. I would highly recommend using them for your real estate needs.”

    dimitribatalha26
  • “Michael brought a wealth of knowledge and expertise to our home sale process. He was very professional and had an excellent marketing plan and strategy to show case our house and find the right buyer for us. Michael and his team would send us weekly reports on the sale process letting us know how many people visited, how many showed interest and how many followed up. Michael was very patient, detail oriented and hands on and never compromised our needs or interest. The sale went very smoothly and now we have friends for life! Even today, if we have any issues or anything needs to be done in our house, Michael is our first point of contact. Michael and Nancy are part of our family and are always there for us. We are definitely referring them to all our friends and family.”

    R. P.
  • “Michael and Nancy are the best team of realtors that we have had the pleasure of working with. We met them when we were in the market for a new home and we bought the home they had listed. Both Michael and Nancy made the process very comfortable and went above and beyond in helping us with the purchase. They explained all the steps very patiently and were very meticulous, organized and detail oriented. Their assistance did not end with the sale, Michael would come to our home as often as we requested to show us how everything worked and referred to us his handyman to do minor repairs in the home and save us a lot of money. We were so impressed that we decided to get them to sell our older home too. We highly recommend them and will use Michael for all our future needs.”

    Ranjit & Sonika
  • I say with complete confidence that I would not have gotten my house if it wasn’t for Michael. He went above and beyond in every part of the process and has continued the unbelievable service and compassion even after the deal. It was a joy working with him and I would highly recommend him to anyone both searching or selling a home.

    redhousechris
  • When we decided to “downsize” and sell our home, we interviewed 3 realtors and decided to use Michael and Nancy Hatfield. We felt an immediate connection with them and knew that they would do a great job representing us in selling our home located in the Lawrence Road neighborhood. They are truly experts in their field and have all the connections that helped us prepare our home for sale by completing inspections, minor repairs, and staging. Their Marketing Plan was very comprehensive and included high quality print pieces, internet and radio spots. Perhaps the one characteristic that sets them apart from the rest of the field is their dedication to the task and creating a Team environment. We also appreciated that when we had open houses…it was Michael and Nancy who were there, not some less experienced assistant. I would highly recommend using them for any real estate transactions.

    zuser20141216102815514
  • Outstanding! The Hatfield team were the most honest, dedicated, trustworthy realtors that I have ever had the pleasure of working with. Their dedication is second to none. I would absolutely use them again for any other property sales or purchases I may do in the future and recommend them in strongest possible terms and without reservation.

    H Davis
  • Well, the Universe always conspires to make the best match.

    My spouse and I showed up at the Open House (on a wrong day) of a home that Michael and Nancy were listing. Michael and Nancy accommodated us and showed us their listing. They were very detailed in explaining to us about the area, the home, how it was built and the complete process of buying a home. They were so good that we immediately decided that they would represent us (& not our first agent) when we buy a home.

    Michael and Nancy are a perfect couple who compliment each other’s strengths forming a strong package. They are very knowledgeable of the Bay Area, the homes and their experience helped us first time home buyers make good decisions. We learnt from them how to check the home, what to look for etc. When we liked a home, Michael would negotiate on our behalf and make sure we get the best representation.

    Over the next few weeks, they showed us many homes and made the entire purchase process a cake walk. We made two new amazing friends during this entire journey. Looking forward to enjoying their friendship for many more years to come.

    R Anekere
  • Mike is the ultimate professional. His in depth knowledge of the market played a huge factor in my house selling quickly and at a great price. His integrity is of the highest caliber and I would highly recommend him as a buyers or sellers agent.

    R Welsh
  • Michael Hatfield will deal with you honestly. He brings a wealth of local knowledge and experience to the real estate listing / selling process, and has an EXCEPTIONAL group of support personnel to help you get your home prepared for sale. His marketing plans are without compare in the industry. He is able to work with other agents/sellers/buyers to bring everyone to the table feeling good about their decisions. His personal integrity, energy, and ‘can-do’ attitude make him, in my opinion, the best agent in the Diablo Valley today.

    He helped me sell my Alamo home in FOUR DAYS in July. I consistently recommend him without hesitation.

    D Thornton
  • Michael was so helpful throughout the entire process. As a first time home buyer, I truly benefitted from his expertise and experience in navigating the Bay Area market. He was available, engaging, and proactive, and also provided many personal touches to the overall homebuying experience.

    LetItBE1357
  • Michael and Nancy are extraordinary, ensuring that all T’s are crossed and all I’s are dotted. They worked day and night to make my purchase experience painless. Their level of expertise is the best this Valley has to offer!

    ST
  • Fantastic and professional service in every way! Very knowledgeable about East Bay as a whole! Very happy to have worked with him and his wonderful wife Nancy.

    R & S
  • When I was in the market for my first home I was lucky enough to find Michael and Nancy. This was a huge milestone for me and I was terrified. Michael right away made me feel at ease. He explained every step of the process to me and kept me up to date with everything that was going on. His responsiveness to my many calls and emails was immediate and he reassured me every step along the way. He showed me numerous properties and never made me feel rushed or pressured to make a decision. He allowed me to go at my own pace and really went above and beyond to help me feel comfortable with the process. I finally found the perfect place that I am blessed to call my home. It was a little bit of a difficult purchase requiring a probate court appearance. Michael and Nancy were by my side the entire time and were there to celebrate with me when the final approval came. Michael and his team provided me with the support and reassurance that I needed. I always felt that they were working hard for me and had my best interests at the front of their mind. I appreciate so much their advice and expertise. Their experience, trustworthiness, and impeccable customer service are unmatched and I am so thankful for them. I would not hesitate to recommend them. Thank you both so much.

    Sarah
  • I could not recommend him more. A great guy and honest. Found my home very quickly and I’m happy with it. We initially looked at homes in the area but this one was the best value for the money and the others were troubled with pricing and legal problems. I paid cash and the deal closed in 10 days. He knew exactly what he was doing and what I wanted. I got to know Mike and I’m now friendly with him. I 100%A trust him. The home I bought was on the market for one day and I got a very good price. He has since that time stayed in touch with me and worked to help me understand the process. I share a common interest in cars with Mike and I talk to him about his racing career. I hope to have Mike work with me on homes in the future and I will recommend him to my friends and when I go to sell my home in Danville. I am now looking at investment property in the area and I will ask Mike to help me with that when the time comes. This was a very positive experiences for me and my family. Mike was an airline pilot for Delta and the discipline in the cockpit is the same discipline he puts into his realty business.

    Z-User201506
  • I hired Michael to sell my parents home. His excellent marketing resulted in a quick sale at the asking price. Michael also was wonderful thought the process as he took control and kept me informed almost daily. I recommend Michael to everyone.

    Kbloat
  • Michael listed and sold my Alamo home this summer.

    He worked with me from start to finish on pricing, preparation, showings, open houses, inspections, repairs, negotiations, scheduling and literally every aspect of the process.

    Michael’s depth of knowledge about the Alamo area and his extensive network of service providers are exceeded ONLY by his ethics, integrity, and personal warmth.

    He made what is a life-changing experience as smooth and hassle-free as possible. I would very, very highly recommend Michael and his team to anyone seeking to sell or buy a home, either in the Tri-Valley area or as a referral agent for anywhere else in the world. This man works just as hard as you do.

    User7528847
  • Michael Hatfield will deal with you honestly. He brings a wealth of local knowledge and experience to the real estate listing / selling process, and has an EXCEPTIONAL group of support personnel to help you get your home prepared for sale. His marketing plans are without compare in the industry. He is able to work with other agents/sellers/buyers to bring everyone to the table feeling good about their decisions. His personal integrity, energy, and ‘can-do’ attitude make him, in my opinion, the best agent in the Diablo Valley today. He helped me sell my Alamo home in FOUR DAYS in July of 2013. I consistently recommend him without hesitation.

    Dawn Thornton
  • Michael Hatfield went above and beyond his job duties and provided a level of service that we have not previously experienced in our real estate transactions. He was patient during the search, offer, and negotiation process, never compromising our needs or interests. He was thorough, hands on, and consistently communicated during escrow, again always protecting our interests. Finally, after close of escrow and to this day (now 1 month after move-in), he remained/remains engaged above and beyond his duties, to ensure that our transition into our new home and community is as seamless as possible. He earned every penny of his commission, and it is worth noting that we haven’t always felt that way about real estate professionals. When there is another occasion to buy or sell a home, we will definitely be working with Michael. Thanks Michael!

    Obert
  • Michael is extraordinary. He goes the extra mile in order to make sure his clients are happy and obtains the best deal for them. He is always there for his clients, even after the deal is closed, ready to help with referrals, additional info, anything that is needed. We never met somebody so dedicated and so friendly in the same time. He makes the whole process smooth and pleasant, without any pressure or hurry. When the time will come to buy a new house, we will definitely look for him again. In our opinion Michael is by far the best real estate broker possible in the Bay Area. —

    Christina
  • The services provided to us by realtor, Michael Hatfield would be rated by us as OUTSTANDING! We were blessed with his expertise, superior marketing and advertising, follow through on details large and small, keeping us informed on progress being made, great negotiating skills when needed and so much more. We always felt like he was working hard and working on our behalf! Our home sold very quickly and the process went smoothly. We always had the peace and confidence that the sale of our home was in the best hands! We would recommend Michael and Nancy without reservation!

    R & C
  • One of our very close friends referred us to Michael and his team. We wanted to sell our condo, and purchase a home. Our initial encounter with Michael and his assistant was amazing. They both made us feel at ease. They listened to our expectations and took detailed notes. We voiced our concerns and they were all addressed immediately. Once we had our say, Michael shared with us the “state of the market”, what we could expect in the coming 60 days and how he wanted to move forward. It was very much like a business meeting! They were warm, friendly and shared with us their strategy. Our condo sold very quickly and for “top dollar”. We found a new home in this crazy market within our budget. During the process, phone calls and emails were always returned promptly. The communication during the process was very reassuring. It is very difficult to find Excellent Customer Service in this “cut throat” business. When we felt we were to needy Michael would respond with a smile and say “this is a big decision for you. We want you to be happy and get the best offer.” Michael and his team were very clever in their approach, without ever compromising their integrity. Michael is clearly at the top of his field. We are Forever Grateful

    Matt & Cyn