Testimonials

  • Michael and Nancy are extraordinary, ensuring that all T’s are crossed and all I’s are dotted. They worked day and night to make my purchase experience painless. Their level of expertise is the best this Valley has to offer!

    ST
  • Fantastic and professional service in every way! Very knowledgeable about East Bay as a whole! Very happy to have worked with him and his wonderful wife Nancy.

    R & S
  • When I was in the market for my first home I was lucky enough to find Michael and Nancy. This was a huge milestone for me and I was terrified. Michael right away made me feel at ease. He explained every step of the process to me and kept me up to date with everything that was going on. His responsiveness to my many calls and emails was immediate and he reassured me every step along the way. He showed me numerous properties and never made me feel rushed or pressured to make a decision. He allowed me to go at my own pace and really went above and beyond to help me feel comfortable with the process. I finally found the perfect place that I am blessed to call my home. It was a little bit of a difficult purchase requiring a probate court appearance. Michael and Nancy were by my side the entire time and were there to celebrate with me when the final approval came. Michael and his team provided me with the support and reassurance that I needed. I always felt that they were working hard for me and had my best interests at the front of their mind. I appreciate so much their advice and expertise. Their experience, trustworthiness, and impeccable customer service are unmatched and I am so thankful for them. I would not hesitate to recommend them. Thank you both so much.

    Sarah
  • Michael Hatfield will deal with you honestly. He brings a wealth of local knowledge and experience to the real estate listing / selling process, and has an EXCEPTIONAL group of support personnel to help you get your home prepared for sale. His marketing plans are without compare in the industry. He is able to work with other agents/sellers/buyers to bring everyone to the table feeling good about their decisions. His personal integrity, energy, and ‘can-do’ attitude make him, in my opinion, the best agent in the Diablo Valley today. He helped me sell my Alamo home in FOUR DAYS in July of 2013. I consistently recommend him without hesitation.

    Dawn Thornton
  • Michael Hatfield went above and beyond his job duties and provided a level of service that we have not previously experienced in our real estate transactions. He was patient during the search, offer, and negotiation process, never compromising our needs or interests. He was thorough, hands on, and consistently communicated during escrow, again always protecting our interests. Finally, after close of escrow and to this day (now 1 month after move-in), he remained/remains engaged above and beyond his duties, to ensure that our transition into our new home and community is as seamless as possible. He earned every penny of his commission, and it is worth noting that we haven’t always felt that way about real estate professionals. When there is another occasion to buy or sell a home, we will definitely be working with Michael. Thanks Michael!

    Obert
  • Michael is extraordinary. He goes the extra mile in order to make sure his clients are happy and obtains the best deal for them. He is always there for his clients, even after the deal is closed, ready to help with referrals, additional info, anything that is needed. We never met somebody so dedicated and so friendly in the same time. He makes the whole process smooth and pleasant, without any pressure or hurry. When the time will come to buy a new house, we will definitely look for him again. In our opinion Michael is by far the best real estate broker possible in the Bay Area. —

    Christina
  • The services provided to us by realtor, Michael Hatfield would be rated by us as OUTSTANDING! We were blessed with his expertise, superior marketing and advertising, follow through on details large and small, keeping us informed on progress being made, great negotiating skills when needed and so much more. We always felt like he was working hard and working on our behalf! Our home sold very quickly and the process went smoothly. We always had the peace and confidence that the sale of our home was in the best hands! We would recommend Michael and Nancy without reservation!

    R & C
  • One of our very close friends referred us to Michael and his team. We wanted to sell our condo, and purchase a home. Our initial encounter with Michael and his assistant was amazing. They both made us feel at ease. They listened to our expectations and took detailed notes. We voiced our concerns and they were all addressed immediately. Once we had our say, Michael shared with us the “state of the market”, what we could expect in the coming 60 days and how he wanted to move forward. It was very much like a business meeting! They were warm, friendly and shared with us their strategy. Our condo sold very quickly and for “top dollar”. We found a new home in this crazy market within our budget. During the process, phone calls and emails were always returned promptly. The communication during the process was very reassuring. It is very difficult to find Excellent Customer Service in this “cut throat” business. When we felt we were to needy Michael would respond with a smile and say “this is a big decision for you. We want you to be happy and get the best offer.” Michael and his team were very clever in their approach, without ever compromising their integrity. Michael is clearly at the top of his field. We are Forever Grateful

    Matt & Cyn