One of our very close friends referred us to Michael and his team. We wanted to sell our condo, and purchase a home. Our initial encounter with Michael and his assistant was amazing. They both made us feel at ease. They listened to our expectations and took detailed notes. We voiced our concerns and they were all addressed immediately. Once we had our say, Michael shared with us the “state of the market”, what we could expect in the coming 60 days and how he wanted to move forward. It was very much like a business meeting! They were warm, friendly and shared with us their strategy. Our condo sold very quickly and for “top dollar”. We found a new home in this crazy market within our budget. During the process, phone calls and emails were always returned promptly. The communication during the process was very reassuring. It is very difficult to find Excellent Customer Service in this “cut throat” business. When we felt we were to needy Michael would respond with a smile and say “this is a big decision for you. We want you to be happy and get the best offer.” Michael and his team were very clever in their approach, without ever compromising their integrity. Michael is clearly at the top of his field. We are Forever Grateful
